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    Remote Infrastructure Management
     Overview   Features   How it Works   Benefits   Find Out More 
    Cost effective remote management

    BlueFire’s Remote Infrastructure Management (RIM) is a complete monitoring and management service to remotely control and manage equipment onsite. Instead of wasting IT budgets to fix problems after the fact, using RIM means that businesses can proactively monitor issues and resolve them before their impact is ever felt. RIM monitors, identifies, and diagnoses server incidents so they can be immediately resolved before impacting businesses and clients. It includes management of onsite servers to strict service level targets with 24x7 proactive monitoring of critical equipment and processes.

    RIM offers numerous advantages in terms of cost savings, security, flexibility, and reduced management, and works perfectly works in conjunction with the Hosted Backup, Hosted Desktop and Hosted Compute Services.

    Management Portal
    The intuitive online control panel presents data via easy-to-understand management dashboards so as to effectively manage and convey the status of the network infrastructure.

    Alerting and Monitoring
    Instant notifications of changes such as low disk space, processor spikes, or memory issues assist in proactive management 24/7.

    Audit and Inventory
    Perform fast, accurate and up-to-date inventory and audits of computers, servers, and mobile devices which can be deployed over LAN, WAN, or Internet.

    Antivirus
    Antivirus licensing, integrated management, regularly scheduled scans, and reporting can be optionally included as part of the monthly management price.     		Server and Device Management
    As an optional feature, BlueFire can provide services such as: managing network DNS service changes, monitoring availability of communication links, and performing server-related updates and patches.

    Network Interconnection
    BlueFire can provide an Interconnect service between your network and our Hosting Centre to enable end users to access RIM Services, with the service level for network interconnection availability at 99.9%.

    Continuous Service
    BlueFire’s Service Desk and the Support Engineers are available by phone, email, or the Management Portal 24 hours a day, 7 days a week, 365 days a year.
    More for Less
    RIM’s remote IT capabilities centralise management and automate routine tasks so as to eliminate the need for additional resource.

    User Satisfaction
    Implementing a proactive remote management service results in systems running smoother meaning users experience less downtime thus increasing productivity.

    Save Time and Money
    By outsourcing infrastructure monitoring, companies lower power consumption, save on licencing fees, and eliminate travel so that resourcing time is not wasted.    		Security
    BlueFire’s highly secure and redundant data centre production environment provides immediate disaster recovery, high availability, and continuous automated monitoring of all service components.

    IT Automation
    RIM’s automation agent provides pro-active service delivery capabilities that result in increased productivity, consistent service levels, expanded service capabilities, and cost reduction.

    Service Availability
    Remote Infrastructure Management Service is supported in BlueFire’s enterprise-level Hosting Centre that ensures a service delivery availability of 99.9%.
    For more information, contact us or fill out the online form, and we'll contact you:

    Phone:     +61 2 8969 4000
    Email:     info@bluefire.com.au

    Online form

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